The process
Five steps. No surprises.
From the first phone call to the final sign-off, you'll deal with one Lume team. No project-manager middlemen, no being passed around.
01
Get in touch
Reply in 2 working days
A friendly chat about your needs, style and budget, then we book a free, no-obligation site visit. Prefer to start remotely? Send drawings or a few photos.
Free, no-obligation enquiry
We talk through style and budget
Book a site visit, or send plans and photos
02
On-site measure
1–2 hours on site
Free site visit anywhere in greater Christchurch. We measure twice, talk through hardware and finishes.
Free on-site consultation
Precise measure of every opening
Glazing, hardware and colour options
03
Fixed quote
1–3 business days
Itemised by opening. No surprises. Includes glazing, hardware, install and dispose-of-old.
Detailed written quote
A clear price per opening
No hidden costs
04
Fabricate
3–6 weeks
Made in Christchurch from aluminium sourced locally, right here in NZ. Powder-coat in the colour you specified.
Custom-built to your measurements
Powder-coat in your chosen finish
Quality-checked before dispatch
05
Install + sign-off
1–3 days on site
Our team installs and weather-seals. We don't leave until you've inspected and signed off.
Careful removal and dispose-of-old
Precise fitting and weather-sealing
You inspect and sign off
Warranty and ongoing support
